Returns & Exchanges
At Bumps, we want you to be fully satisfied with your sports gear, which is why we offer a 30-day window for returns on all unused equipment in its original packaging. Please ensure items are returned in the same condition you received them to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing